Welcome to Kent Kerala Spices!
By using our website (kentkeralaspices.com) and purchasing our products, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.
1. General
- Kent Kerala Spices is based at 56 Grosvenor Road, Tunbridge Wells, Kent, TN1 2AS, UK.
- We specialize in selling authentic Kerala food products exclusively within the UK.
- We reserve the right to update or modify these terms at any time without prior notice.
2. Minimum Order Requirement
- The minimum order amount for any purchase is £50.00.
- Orders below this amount will not be processed.
3. Pricing and Payments
- All prices listed on our website are in GBP (£) and include applicable taxes.
- The accepted payment methods are credit card, debit card, and direct bank transfer.
- Orders will be processed only after the payment is received and confirmed.
4. Delivery and Shipping
- We deliver only within the UK.
- A standard delivery charge of £7.99 applies to all orders.
- Orders above £100 qualify for free delivery.
- If your order includes frozen products, an additional £2.99 packaging fee will apply.
- Delivery times may vary based on location and availability.
5. Order Processing and Dispatch
- Orders will be processed after successful payment confirmation.
- Once an order is processed, it cannot be modified or canceled.
- We aim to dispatch orders as soon as possible; however, delays may occur due to unforeseen circumstances.
6. Returns and Refunds
- Due to the nature of our products, we do not accept returns.
- If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with proof (photos) for resolution.
- Refunds or replacements will be issued only in cases of incorrect or damaged items.
7. Contact Information For any inquiries or assistance, you can reach us at: Email: info@kentkeralaspices.com Phone: +44 7817 105925 Address: 56 Grosvenor Road, Tunbridge Wells, Kent, TN1 2AS, UK
By proceeding with a purchase, you acknowledge and agree to the above terms and conditions.
Thank you for choosing Kent Kerala Spices!
